Global Leaders in Procurement & Negotiations (PSCMInstitute.com)

April 2013

Procurement Training: Do We Want Our Internal Customers to be Delighted or Disinterested?

How interested are you in the starter in your car? How about in the motor in your hair dryer or the hinges to your front door? Not very much interest there either, that’s what I thought. How about if any of those don’t work? Then do you have interest in them? Suddenly you do! These […]

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You Don’t Really Know TCO Until the Purchase Life Cycle is Complete

  I was in Houston this last week teaching procurement negotiation seminars. There are two quotes I distinctly remember from past trips to Texas. One was “Welcome to Texas. If you don’t like the weather, wait a few minutes.” The other one, in response to me asking about how the food is in Houston, was

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